Shipping policy

Shipping Policy

We aim to dispatch all orders as quickly and smoothly as possible, while ensuring your items are packed securely and with care.

Courier & Shipping Rates

  • We ship nationwide using JKJ Couriers.

  • Flat-rate shipping: R229 on all orders.

  • Free delivery on orders over R4000.

Shipping costs are calculated at checkout and will be clearly displayed before payment is completed.

Dispatch Times

We strive to dispatch orders as fast as possible. Dispatch times may vary depending on order volume, custom items, or public holidays, but we always do our best to get your order on its way promptly.

Once your order has been dispatched, you will receive confirmation and tracking details where applicable.

Using Your Own Courier

Customers are welcome to arrange their own courier if preferred.

  • A packaging fee will apply to cover packing materials and handling.

  • Once the parcel has been collected by your chosen courier, responsibility for delivery transfers to the courier service selected by you.

Important Notes

  • Delivery time-frames are dependent on the courier and are estimates only.

  • We are not responsible for delays caused by the courier, incorrect delivery details, or unforeseen circumstances.

If you have any questions regarding shipping or delivery, please feel free to contact us before placing your order — we’re always happy to help ✨